Remote Customer Service Jobs: 10 Companies Hiring Now (2026)
Customer service is not the remote job anyone dreams about. I have hired for these roles and I have also worked in them. Nobody wakes up wanting to answer customer calls. But here is what I know: customer service is the category that actually hires. Right now, in mid-2026, the companies on this list have open remote positions. Most of them provide training. Most of them hire people with zero relevant experience.
If you want a remote job that pays consistently and does not require a degree, a portfolio, or a professional network, this is it.
The companies hiring right now
TTEC
TTEC handles outsourced customer service for major brands across healthcare, insurance, financial services, and retail. They have been remote first for years and hire continuously.
Pay runs $15 to $20 an hour depending on the client. Benefits include health insurance, paid time off, and a 401(k) match. You need a quiet workspace, a wired internet connection, and a clean background check. TTEC provides paid training, usually two to four weeks.
The application is straightforward: online assessment, a recorded video interview, and a background check. Most people go from application to job offer in two weeks.
Concentrix
Concentrix is one of the largest customer service outsourcing companies in the world, with remote positions across North America, Europe, and Asia Pacific. They hire for chat support, voice support, and technical support.
Pay is $14 to $19 an hour. The company offers health benefits, tuition reimbursement, and career advancement programs. Concentrix promotes heavily from within. Start in customer service and you can move into team lead, quality assurance, or workforce management within a year.
Their hiring process includes an online application, skills assessment, and a live video interview. Response time from application is usually under a week.
LiveOps
LiveOps runs on an independent contractor model rather than traditional employment. You set your own hours. You work as much or as little as you want. You handle your own taxes and benefits.
The tradeoff is flexibility. Pay is based on talk time and usually works out to $12 to $18 an hour for most agents. The platform connects you with clients in insurance, retail, healthcare, and travel. Training is unpaid and takes a few weeks.
LiveOps works best as a second income stream or a starting point. The barrier to entry is very low, and the scheduling freedom is hard to find anywhere else.
Williams-Sonoma
The home goods retailer hires remote customer service agents year round, with seasonal surges around the holidays. Pay starts at $15 to $17 an hour. Employees get a 40 percent merchandise discount.
These positions are traditional W-2 employment with benefits, not contract work. The company provides equipment including a computer and headset. Training is paid and usually runs three weeks.
American Express
American Express hires remote travel and customer care professionals across the US. These are full time W-2 positions with benefits. Pay starts at $17 to $23 an hour depending on role and experience.
The hiring process is more selective than the outsourced call centers. American Express looks for strong communication skills, problem-solving ability, and a professional demeanor. Previous customer service experience helps but is not required for all roles. I have seen people without any call center background get hired here. What got them in was strong people skills from other jobs.
Amazon
Amazon’s customer service team has fully remote positions in over 30 US states. Pay runs $16 to $20 an hour. Benefits include health insurance from day one, a 401(k) with company match, and career development programs.
The work is either phone, chat, or email support depending on the role. Amazon provides paid training. The big hiring pushes happen in September and October ahead of the holiday season.
CVS Health
CVS lists remote customer service positions on their careers page regularly. These roles handle prescription inquiries, insurance questions, and retail customer support. Pay is $15 to $19 an hour with full benefits.
CVS promotes internally at a high rate. Customer service representatives frequently move into claims processing, prior authorization, and other specialized roles. If someone I hired for customer service wanted to move up, CVS is the kind of place where that actually happens.
Working Solutions
Another independent contractor platform, Working Solutions connects agents with clients in healthcare, retail, travel, and education. Pay is $12 to $18 an hour. You control your schedule.
The application process involves skills assessments for specific programs. Once you are in, you can work across multiple programs at the same time. Like LiveOps, this works best for people who want schedule flexibility over traditional employment stability.
Foundever (formerly Sitel Group)
Foundever is in 45 countries and hires remote agents across North America and Europe. Pay varies by client and language ability. English-only agents usually start at $13 to $17 an hour. Bilingual agents earn $2 to $5 more per hour.
The application process moves fast. Online application, skills test, interview, offer. Often done within a week.
Asurion
Asurion provides device protection and tech support. Their remote customer service roles focus on helping customers with broken phones, laptops, and home electronics. Pay is $16 to $21 an hour with full benefits.
The work is more technical than typical customer service, but Asurion provides solid training. If you are comfortable troubleshooting technology, this pays better than general customer support.
What these jobs have in common
These companies all want the same few things from applicants.
A clean background check matters. Most of these roles involve handling customer information, so companies run criminal background checks. Past issues do not automatically disqualify you. I have seen people get hired with things on their record. Just be honest in your application.
The workspace requirements are real. A quiet room with a door that closes. A computer that meets minimum specs, usually 8GB RAM and a recent processor. A wired internet connection with at least 10 Mbps download and 2 Mbps upload. These are not suggestions. The companies test for them.
Training is paid, but it is also mandatory. Most programs run two to four weeks, full time, during business hours. You cannot skip it, and you cannot schedule around it. Plan for it.
How to get hired faster
Apply to three to five companies at once. Response times vary, and having multiple applications in play cuts the waiting.
Use the exact keywords from the job description in your resume and cover letter. If the listing says “multitasking in a fast-paced environment,” those words should show up somewhere in your materials. The first filter is automated, and it looks for matches.
For the video interview, sit in the same room where you will actually work. A blank wall or tidy background. Natural light on your face. Test your audio beforehand. Half of the interview is the company confirming you have a professional setup.
Be genuinely interested in the specific company. Look up what they do. Find one thing that impressed you about them and mention it. I can tell you from the hiring side: everyone applies to ten customer service jobs at once. The people who get hired are the ones who sound like they actually want this specific job.
Job listings and pay rates change frequently. Verify current openings directly with each company before applying. Pay ranges based on US-based positions as of July 2026.
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